All digital-download sales are final, since the file is delivered electronically and can't be returned. If you were charged in error (a duplicate charge, a technical problem that kept the file from opening, or anything else that went wrong on our end), contact sales@restoredtraditions.com and we'll make it right.
Every printed product is backed by our print partners' quality guarantee. If your order arrives damaged, misprinted, or otherwise defective, email a photo and your order number to sales@restoredtraditions.com within 14 days of delivery, and we'll have it reprinted at no cost to you. If a reprint isn't possible, we'll refund that item.
Printed products are made to order, so we can't accept "changed my mind" returns once production has started. If you need to cancel, email us right away; we can guarantee a full refund only if production hasn't begun.
Please double-check your shipping address at checkout. If a package is returned to our print partner because of an incorrect address, reshipping may carry an additional cost.
Test our quality: we'll email you a free, royalty-free restoration of a public-domain masterpiece right now.
